16 October, 2019
The Town of Hopkinton seeks energetic and enthusiastic individuals with a love of public service for the
following positions for its recently renovated and grand Public Library.
Library Assistants or Senior Library Assistants, depending on qualifications
Library Assistant hourly rate: $12.89 - $17.50
Senior Library Assistant: $18.89 - $22.71
Three (3) open positions at 14.5 - 16 hours per week as follows:
Position 1: Monday 10 - 12:30, Tuesday 9 - 2:30, Wednesday 5 - 9, Sunday 11:30 - 4
Position 2: Wednesday 10 - 1:30, Thursday 5 - 9, Friday 2 - 6, Sunday 11:30 - 4
Position 3: Monday 12 - 4:30, Tuesday 5:30 - 9, Thursday 10 - 5
All part-time staff work approximately one Saturday every 3 - 4 weeks, from 9 - 4, in addition to their regular
weekly hours. Part-time staff may also be asked to cover available shifts that substitutes are unable to take.
General Duties for both positions
The Library Assistants positions perform all tasks related to the daily operations of the Library and the circulation
and/or Children's desks. Other duties include assists in opening and closing of the Library; retrieves and checks in
all materials from the drop box in the Library; collects overdue and lost item fines; handles on-line museum pass
reservation requests; provides assistance to patrons locating materials, resolves patron account related issues
and answers phone inquiries. Two of the three positions posted will regularly work in the Children's Room in
addition to the circulation desk.
Qualifications
● Library Assistants - High School Equivalency & 2 or more years of relevant customer service experience
within a public library system preferred.
● Senior Library Assistants - Associates Degree & 3 or more years of relevant customer service experience
within a public library system preferred.
Additional Qualifications for both positions
● Demonstrated excellent customer service skills.
● Ability to handle details with accuracy for data entry; multi-task in a busy environment; work
independently as well as be a team player; respond to phone and e-mail inquiries; handle office
equipment such as a copier and fax machine.
● Comfortable with the Internet and with assisting patrons to use the electronic catalog and the Library
website.
● Proficiency in using Google products and other Library applications.
Internal/External Applicants: Internal/External Applicants: To be considered for this position, please submit the
required Application for Employment, found at www.hopkintonma.gov, to hr@hopkintonma.gov no later than
4:00 pm, November 7, 2019. You may also include a cover letter and resume, however the Application for
Employment is required. While the preferred method of application is through e-mail or online, applications will
also be accepted via walk-in at: Town Hall, Human Resources Department, 18 Main Street or by mail at Town of
Hopkinton, 18 Main Street, Hopkinton, MA 01748. The Town of Hopkinton is an equal opportunity employer and
encourages diversity.
