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Job Posting: Substitute Library Assistants

By contributor,
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The Town of Hopkinton seeks 2 (two) Per Diem Substitute Library Assistants for its Public Library to fill in as needed. Hours vary, however, position requires working some Saturdays on a rotational basis.

The Library Assistant performs all tasks related to the daily operations of the Library and the circulation desk; assists in opening and closing of the Library; retrieves and checks in all materials from the drop off boxes outside the Library; collects overdue and lost item fines; handles on-line museum pass reservation requests; provides assistance to patrons locating materials, resolves patron account related issues and answers phone inquiries.

Qualifications
• Excellent customer service skills.
• Ability to handle details with accuracy for data entry; multi-task in a busy environment; work independently as well as be a team player; respond to phone and e-mail inquiries; handle office equipment such as a copier and fax machine.
• Comfortable with the Internet and with assisting patrons to use the electronic catalog and the Library website.
• Proficiency in using Microsoft products and other Library applications.

Preferred Qualifications
• High School diploma.
• 1 years experience at a circulation desk.
• Working knowledge of library operation and services. Using automated library system and general functions of a computer.

Hiring Pay Range: $11.89 – $14.19 hourly, depending on qualifications.

Internal/External Applicants: To be considered for this position, please submit the required Application for Employment to hr@hopkintonma.gov no later than 4:30 pm, Friday, September 22, 2017. You may also include a cover letter and resume, however the Application for Employment is required. While the preferred method of application is through e-mail or online, applications will also be accepted via walk-in or mail at: Town Hall, Human Resources Department, 80 South Street, Hopkinton, MA 01748. The Town of Hopkinton is an equal opportunity employer and encourages diversity.