18 December, 2019
The Town of Hopkinton is currently accepting applications for:
Full-time position of Public Safety Dispatcher
and
Per Diem Dispatchers
Are you looking for a position where making a difference could mean saving lives?
If you are versatile and dependable and thrive working in a
fast-paced environment, this is an exciting opportunity for you!
Under general guidance of the Public Safety Communications Director, the Public Safety Dispatchers are part of the
Public Safety Communications Center. Our dedicated and highly trained professionals routinely offer life-saving
medical instructions in addition to providing accurate public safety information.
The Public Safety Dispatchers are responsible for receiving and transmitting emergency and administrative
messages to appropriate law enforcement, fire and medical personnel in the manner dictated by the
state-mandated Emergency Medical Dispatch Protocol and department policy. The position requires the utmost
discretion, independent judgment, initiative and must operate within established mandated state and
departmental guidelines and procedures. The Public Safety Dispatchers receive, have access to, and must maintain
confidential information.
QUALIFICATIONS:
● High School Equivalency
● Excellent vision and hearing accuracy and ability to process verbal information/direction in a concise
manner
● Confidentiality, strong attention to detail, and superior customer service skills
● Two (2) years experience in emergency response communications or related field preferred
● Considerable knowledge of street locations, buildings, and other significant areas of the community
in order to minimize response time Preferred
● E911, LEAPS, APCO Emergency Medical Dispatch, APCO PST1 Certifications Preferred
Hiring Salary Rate: FT Public Safety Dispatcher: $20.79 per hour (rate subject to current contract negotiations)
Per Diem Public Safety Dispatcher: $20.00 per hour
Internal/External Applicants: To be considered for this position, please submit the required Application for
Employment found at www.hopkintonma.gov, to hr@hopkintonma.gov no later than 4:30 pm, Thursday, January
9, 2020. While the preferred method of application is through e-mail or online, applications will also be accepted
at Town Hall, Human Resources Department, 18 Main Street, Hopkinton, MA 01748. The Town of Hopkinton is an
equal opportunity employer and encourages diversity.
